Privacy Policy
Last Updated: December 30, 2025
Introduction
Lation ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services. By using Lation, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
- Account information (email, name) if you create an account
- Search queries and preferences
- Notes and saved locations
- Feedback and support communications
Information Collected Automatically
Location Data
With your permission, we collect precise location data to provide navigation and nearby event recommendations. You can disable location access in your device settings.
Device Information
Device type, operating system, and unique device identifiers.
Usage Data
Features used, search queries, interaction patterns, and session information.
Third-Party Services
We use the following third-party services that may collect data:
Google Maps API
For maps and navigation features
Anthropic Claude
For AI-powered responses
Exa AI
For web search functionality
Microsoft Azure
For hosting and data storage
How We Use Your Information
- Provide personalized event recommendations
- Enable navigation and location-based features
- Improve our services and user experience
- Send relevant notifications (with your consent)
- Respond to support requests
- Analyze usage patterns to improve the app
Data Storage and Security
- • Data is stored on Microsoft Azure servers in the UK/EU
- • We use industry-standard encryption for data transmission (TLS/SSL)
- • Session data is stored using Redis with appropriate security measures
- • We retain data only as long as necessary for service provision
- • Regular security audits and updates are performed
Your Rights (GDPR/UK GDPR)
Under data protection laws, you have the following rights:
Right to Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your data
Right to Object
Object to certain data processing
Right to Portability
Receive your data in a portable format
Right to Withdraw Consent
Withdraw consent at any time
Children's Privacy
Lation is intended for users aged 18 and older. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes through the app or via email. Your continued use of Lation after changes constitutes acceptance of the updated policy.
Contact Us
For privacy inquiries or to exercise your rights, please contact us: